Properties Offers Services About Journal Store The Circle Enquire
What We Offer

Tailored
experiences.

For guests, a stay that feels genuinely considered. For homeowners, management that protects and maximises your property — with complete peace of mind.

Guest Services Concierge Owner Management Flexible Packages
01
Guest Services

Everything from concierge bookings to 24/7 in-stay support.

02
Concierge Add-Ons

Restaurants, boats, chefs, events — arranged before you arrive.

03
Owner Management

Photography, listings, guests, cleaning and full reporting.

04
Flexible Packages

From £99/month keyholding to full white-glove management.

For Guests

Beyond
the booking

Every guest is different. We go further than the key exchange to create stays that are quietly exceptional from start to finish.

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01
Concierge Booking

Restaurants, boat hire, experiences, transfers — handled in advance so you arrive to a stay that's already been thought through.

02
Welcome Packages

Champagne on arrival, local produce hampers, personalised welcome notes — each tailored to the occasion and the guests.

03
Private Chef

In-home dining from Dorset's finest local chefs. From casual summer suppers to celebration dinners, we arrange everything.

04
Housekeeping

Mid-stay cleans, daily linen changes, and full turnaround service — hotel-standard, on request, no extra friction.

05
Water Sports & Hire

Paddleboards, kayaks, jet ski hire and lessons arranged through our trusted local partners. Sandbanks as it was meant to be experienced.

06
24/7 Guest Support

A real person, not a call centre. Our team is available throughout your stay for anything you need, day or night.

Concierge Add-Ons

Arrange
anything

Our local connections mean we can source and arrange almost anything. Just ask.

Restaurant Reservations

Direct relationships with the best tables in Sandbanks, Poole, and Bournemouth. Secured before you arrive.

Boat & Yacht Hire

From RIB trips to Studland Bay to full-day yacht charters in the Solent. Right vessel for your party and itinerary.

Personal Training

In-home personal trainers, yoga instructors, and wellbeing practitioners at the property, at your time.

Event Planning

Milestone birthdays, anniversary dinners, family gatherings — we handle the planning so you focus on the occasion.

Grocery & Provisioning

Fully stocked fridge, champagne on ice, and breakfast ready for your arrival. Sourced locally, delivered before check-in.

Spa & Beauty

In-property massages, facials, and beauty treatments from trusted local practitioners. The best of a hotel spa, at your address.

For Homeowners

Your home,
managed with care.

Own a premium property in Sandbanks or Canford Cliffs? We handle everything — professionally, transparently, and with the same care we'd give our own homes.

From keyholding to full white-glove management — choose the level that suits your property and your involvement. No tie-ins, no hidden extras.

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01
Professional Photography

High-quality photography that does your property justice — lighting, composition, and presentation all considered.

02
Listing & Pricing Strategy

We create and manage your listings across all major platforms with dynamic pricing to maximise occupancy and revenue.

03
Guest Screening

Every guest is vetted before confirmation. We accept only guests who meet our standard and treat properties with respect.

04
Check-in & Support

Seamless key handover, property walkthroughs, and 24/7 guest support throughout every stay.

05
Housekeeping & Maintenance

Full turnaround cleans, regular inspections, and maintenance coordination through trusted local tradespeople.

06
Monthly Reporting

Clear, transparent monthly statements — bookings, revenue, occupancy, and any expenses, all in one place.

Packages

Four ways to
work with us.

Move up or down as your needs change. No tie-ins.

Whether you want us to hold your keys or run the entire operation — we have a package that fits. Every level is fully transparent, with no hidden mark-ups on cleaning or maintenance.

Foundation
Keyholding Only

For owners who self-manage but want professional on-the-ground cover.

£99
per month
no tie-in contract
    Security & Access
  • Secure key storage
  • Emergency access & call-out
  • Optional property check-ins
  • Guest Handling
  • Check-ins & welcome
  • Guest communications
  • In-stay issue handling
  • Management
  • Listing & pricing
  • Cleaning & turnovers
  • Monthly reporting
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Hosted
Guest Hosting

You manage the listing — we handle every guest interaction, in person.

10%
of gross rental revenue
no tie-in contract
    Security & Access
  • Secure key storage
  • Emergency access & call-out
  • Property check-ins
  • Guest Handling
  • Personal check-ins & welcome
  • Guest communications
  • In-stay issue handling
  • Management
  • Listing & pricing strategy
  • Cleaning & turnovers
  • Monthly reporting
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White-Glove
Premium Management

Full management plus direct booking strategy, styling, and priority support.

25%
of gross rental revenue
£450 one-off setup fee
    Security & Access
  • Secure key storage
  • Emergency access & call-out
  • Weekly property inspections
  • Guest Handling
  • Personal check-ins & welcome
  • Guest communications
  • In-stay issue handling
  • Management
  • Listing & dynamic pricing
  • Cleaning, linen & turnovers
  • Reviews & monthly reporting
  • Premium Extras
  • Direct booking strategy
  • Property styling & staging
  • Dedicated owner manager
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How It Works

From first conversation
to first guest.

Typical timeline from introductory visit to first booking: 2–3 weeks.

01
Introductory Visit

We walk the property together, listen to your goals, and give an honest view on positioning and revenue.

02
Onboarding

Inventory, photography, certificates, smart locks, welcome book — set up so it runs cleanly from day one.

03
Listing Live

Your home goes live across the right channels at the right price. Direct-booking page set up under your property name.

04
Hosting & Operations

Guests vetted, briefed, and looked after. Issues resolved before you hear about them.

05
Monthly Reporting

Clear statement, changeover photos, occupancy trends, and a short note from your manager.

Ready to list your
Sandbanks home?
Book a discovery visit. No obligation, no template — just an honest conversation.
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